What Are The Benefits Of Restaurant Management System and How it Adds Business Value?
It is an obsolete strategy where excel and spreadsheets are used for the restaurant management systems. If you are still using the same old-school tool for managing your operations like reservations, stock management, and Employee Management, you are missing out and outdated.
Here we will discuss some important benefits offered by kitchen automation solutions that streamline your kitchen operations.
Restaurant Management System Business Benefits
1. Inventory Management
From an effective and powerful POS, you can always know when the supplies are running low. You can set your threshold level to the supplies that will indicate to you that your items are running out and you need to reorder your goods. Moreover, you can manage the usage of the supplies also and theft can be reduced. You can calculate your daily, monthly, or yearly expenses for keeping your restaurant stocked depending on customer demand.
2. Shift Management
The intuitive restaurant management system is designed for shift management also where you can manage your staff shifts. Moreover, a good POS will provide you the facility of opening and closing balance integrated with the shifts that will minimize the in-house cash thefts and also prevent overstaffing or understaffing to save money without detracting from the customer experience.
3. Advanced Reporting
FoodBucket POS system provides advance reporting to the restaurant owner. It provides a report of daily sales, expenditures, and profits. It cuts a lot of time and human resources. And make the reporting error-free.
4. Kitchen Display System
Your kitchen staff does not need misplaced paper tickets or badly written handwritten notes to decipher. Regardless of what the order type is, the kitchen receives the order instantly on the Kitchen Display System.
5. Track sales and provide comfortable payment options
Point of Sale (POS) software allows you to provide a nice and easy tool to take, and deliver them from the table to the kitchen and will give the option for reporting based on sales and credit card transactions. It also eliminates errors and improves the efficiency of your operations.
Front of the House Benefits
Nowadays the most important thing in the restaurant industry is customer relationship management. Acquiring new customers is more hectic and costly than retaining existing customers. Let’s just figure out what ready-made software solutions can provide your customer-facing processes.
1. Establish an efficient and user-friendly reservation system
Online reservations will free up your in-house staff to pay more attention to the guests and prevent double-booking or overbooking. Customers will enjoy a streamlined user experience without the need to call and talk with a distracted maître d’.
2. Run an efficient loyalty program and attract new customers
Gift cards, coupons, and referral codes will help you engage with existing clients and keep them coming back for more. Word-of-mouth, coupled with discount offers, will also help you gain new customers.
3. Set up an online order system for delivery and takeout
Without the pressure of a phone call, your clients are likely to spend 23% more on their orders. The number of mistakes will go down, and that will go a long way in establishing customer satisfaction and loyalty. Coupled with powerful analytics tools, CRM software for fast food or any other type of restaurant can help you track customer purchase history, identify the most and least favorite items on the menu, and the biggest spenders.
Look Out for Essential Restaurant Management System Features
As we have discussed earlier many benefits of CRM in the food industry and a fully automated POS system even open more possibilities for growth.
I have looked into some most prominent risks your company can run into and come up with a list of features to prevent or mitigate them. For maximum security and the highest returns, You should look for a Restaurant Management System that offers:
1. Automated Flexible Reporting
To make the most of your CRM for a cafe or a restaurant, you need to assess critical information at a glance. Adjustable filters and settings should let you choose data points and sets to display and provide visualization options for easy access.
2. Offline Capabilities
It’s not only useful for cruise ship operators but traditional restaurants as well. Cloud-based solutions should be able to work with a spotty or non-existent Internet connection and synchronize the new data once the network goes up.
3. Sensitive Data Protection
Your system should be able to protect the data of your customers e.g. If you collect customer information for your CRM needs, make sure the restaurant management system is secure enough to prevent breaches.
4. Third-party integration
Your system should facilitate the integration of your existing ERP, bookkeeping, or stock management software. Manual data transfer between software’s can be risky and time taking and there are chances of mistakes.
5. Scaling capabilities
If you are opening some new branches or expanding your business your System should be able to handle big amount of data smartly and make your operations streamlined.
FoodBucket – Restaurant Management and Automation System, is a complete solution for all your restaurant needs. You can get Advance Reporting, Inventory Management, Customer Display Screen, Kitchen Display Systems, and many other features with FoodBucket that bring all your business in one place.